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AIP Launches Scitation Library Service Center

New site helps librarians manage their online accounts easily and efficiently

Melville, NY, 8 November 2007 - The American Institute of Physics (AIP) announced today that it has launched the Scitation Library Service Center (SLSC), which provides library administrators with the tools needed to administer the online journals to which they subscribe. From this unified service center, librarians may now:

  • View a comprehensive list of publications to which they have access via AIP’s Scitation hosting platform
  • Submit OpenURL syntax
  • Keep IP addresses up to date
  • Access the COUNTER-compliant Scitation Usage Report Service
  • Unblock suspended IP addresses

In addition to the account management tools listed above, librarians can visit the SLSC to access help files and other resources, such as the Scitation User Guide, contact and licensing information for all the publishers whose content is hosted on Scitation, details about using the Scitation link resolver, and more.

“Aside from providing a one-stop shopping site for day-to-day customer service functions, the Scitation Library Service Center offers support for the OpenURL standard by allowing library administrators to register their resolvers through an online interface,” said Paul DeCillis, Director of Online Publishing Services at AIP. “The OpenURL standard enables a user following an article link to access the ‘most appropriate’ copy of that article based on librarian preferences. This selection is transparent to the user.”

Library administrators can log into the SLSC to take care of a number of issues related to their IP addresses. They can view all the IPs associated with their account and request the addition, updating, or removal of an IP. They can also view a list of IPs under suspension and enter an explanation for the causal behavior, with the goal of having the suspensions lifted. The ability of AIP staff to deal with these individual requests from a single site will significantly reduce the time it takes to resolve each case.

“With the Scitation Library Service Center up and running, we’re now poised to provide a higher level of customer service than ever before to the thousands of institutional subscribers to Scitation-hosted journals,” said Lori Carlin, Director of Fulfillment & Marketing Services. “Not only will AIP benefit from this upgrade in service, but every one of our publishing partners will, as well.”

The American Institute of Physics, is a not-for-profit corporation chartered in 1931 to provide publishing and distribution services for scientific and technical societies. AIP’s Scitation publishing platform currently hosts more than 1,000,000 articles from more than 170 scholarly publications for 27 learned society publishers, in fields including physics, chemistry, geosciences, engineering, acoustics, and other disciplines.

For more information, please contact:
Christine Orr
Marketing Manager
American Institute of Physics
corr@aip.org